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1st - SHA said they ordered refrigerators since September 2020 and it's been on back order. Well as of 1/21/21, some still never received their refrigerator. This don't make since. They have little kids in the house and to still be waiting on a refrigerator don't make any sense. 2nd - they have someone come remove walls in your apartment around 1pm with no warning at all and then they never finish and have wires exposed anf it's on a Friday, which means they won't be back until probably Monday. How are you to stay there with your kids? Where that family will go? I tell you, when I found out about this I was pissed and had enough. Something needs to be done about this.